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Certificates of Origin – Common Reasons for Rejection. Part 1

Our internal Export Documentation team processes hundred of UK Certificates of Origin applications every week many of which are rejected due to basic errors. To help our members and non-members avoid these costly delays, we’ve put together a list of common errors leading to rejections to look out for. Please see below 3 common errors and how to avoid them:

  • Wrong consignee entered

The consignee on a Certificate of Origin is the company who receives the goods. In some cases, the consignee will be different to the “buyer” of the goods. If this applies to some of your shipments, ensure that the delivery address and name of the company receiving the goods are entered in the Consignee box.

  • Applicant vs. Signatory

This applies to electronic applications through our eCert platform. Accounts are not transferable and must be used by the account holder. The signature used on the application must be the applicant’s signature. All applications submitted with a signature that is not the applicant’s will be rejected. Anyone using the platform to submit applications should have their own accounts and be added to the formal undertaking. Please contact the team if you’re unsure.

  • Proforma Invoice provided

All applications must be submitted with a Commercial Invoice. A Pro-forma invoice is subject to changes and will not be accepted.

Need further support?

If you have any questions on the above or if you’d like to speak to the team about your export documentation requirements, please contact the team at and a member of the team will be happy to help.

Please also check our website for more information or email our Export Documentation team at

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