Avoid Delays: Ensure Your eCert Signatory Matches Your Invoice

To help us process your export documentation quickly and accurately, please ensure the signatory selected in your eCert application matches the individual who has signed the invoice.

When certifying an invoice, the Chamber is verifying the authenticity of the signature that appears on the document. If the invoice has been signed by a company director, for example, the application must be submitted using that director's registered eCert signature profile. Selecting a different authorised user, even if they are submitting the application, creates a mismatch between the application and the document.

If the selected signatory does not match the signature on the invoice, we may be unable to certify the document and your application could be delayed while the information is corrected.

Before submitting your application, please check:

• The invoice has been signed by the correct individual.

• The signatory selected in eCert is the same person who signed the invoice.

• Any supporting documents contain consistent signatory details.

Taking a few moments to complete these checks can help prevent unnecessary delays and ensure your documents are processed as efficiently as possible.

If you are unsure which signatory should be selected, please contact our Export Documentation team before submitting your application;

Email: exportdocs@gmchamber.co.uk or Tel: 0161 3934314.

We're happy to help you get it right first time.

Visit our website to explore upcoming training courses or contact the team for direct application assistance.